Items purchased online can be exchanged at the Zubaidas Bebe Kingdom branch with a valid invoice. Alternatively, you can contact our support team for assistance with the exchange process.

Exchange Policy:

Products can be exchanged within 15 days of delivery under the following conditions:

• The item is faulty, damaged, or defective at the time of delivery.
• The item does not match the original specifications or differs from what you ordered.

Claim Process:
To make a claim, provide clear photographic evidence of the defective item within 3 days of delivery. Claims will only be processed after this step.

Items purchase on sale can not be refunded.

For further assistance, feel free to reach out to our support team.

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