Zubaida’s Little Darling, a leading baby retailer in Pakistan, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or shop at our physical stores. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Contact Information: such as your name, email address, phone number, and postal address.
  • Order History: details of products you have purchased from us.
  • Communication: records of your interactions with us, including customer support inquiries and feedback.
  • Device Information: information about the device you use to access our services, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing Orders: to process and fulfill your orders, including payment processing, order confirmation, and delivery.
  • Customer Support: to provide customer support and respond to your inquiries.
  • Marketing and Promotions: to send you promotional materials, newsletters, and offers that may be of interest to you. You can opt-out of marketing communications at any time.
  • Improving Our Services: to analyze and improve our products, services, and website functionality.

3. Information Sharing

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: We may share your information when required by law or to protect our rights, property, or safety, or that of our customers or others.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You can manage your communication preferences, including opting out of marketing emails, by using the settings provided in your account or by contacting us.

6. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated policy will be posted on our website with the date of the last revision.

By using our services, you agree to the terms of this Privacy Policy.

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