Zubaidas Family is an e-commerce initiative of Zubaidas Tariq Rd. (Karachi).

You can pay through Cash on Delivery, Visa/Master/UnionPay Credit/Debit Cards, EasyPaisa, KEENU NetConnect and Credit Card on Delivery.

Yes, currently we ship in over 800 cites in Pakistan.

Please visit Delivery & Shipping page for more information.

Order status can be checked from ‘My Orders’ screen in your account. Status can also be checked through Order Tracking page.

Please visit Returns & Refunds page for more information.

No, you don’t have to pay for shipping charges when returning a product

You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won’t be able to accept return request.

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.

Warranty policy varies from vendor to vendor and product to product. Naheed.pk does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.

Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.

Feel free to contact us about your queries. We usually reply within 24 hours.

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